INFORMATION ON PAYMENTS AND SHIPPING
How to order
All books, objects and art works in the catalogue can be ordered on the website by using the shopping cart, or by sending an email to firstname.lastname@example.org.
Where we ship
We ship worldwide.
Shipping to Italy
All orders sent to Italy are made via courier (registered mail). Shipping costs vary according to weight.
Shipping to the rest of the world
For shipping outside Italy, shipping costs will vary depending on the weight of the package and destination. The costs of your shipment are displayed on the shopping cart page after choosing the products to purchase and after entering the destination address. Please note that purchases made from outside Italy may be subject to import duties and taxes. Any additional cost of customs clearance are at the buyer’s expense.
Payment can be made through PayPal (you can pay with your credit card if you don’t have a PayPal account).
Return and refund policy
When making purchases online, you have the right of withdrawal within 14 days of delivery of the goods. Within this period, you can contact us by registered mail or email, to inform us of your decision to terminate the purchase agreement. Should you exercise your right of withdrawal, you are required to indicate in the communication if you want to return the goods by sending them or if you require pick-up. Once the integrity of the returned goods has been verified, we will refund the full amount of the returned goods and the incurred shipping charges. Refund will be processed through the same means of payment used for the initial transaction.